Kitchener's water ranks among the hardest in Ontario at 20-36 GPG. Our systems are engineered specifically for the Grand River watershed's challenging water — saving you up to 80% on salt while delivering crystal-clear results throughout your home. Backed by a 20-year warranty.
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Get Your Free Water AnalysisKitchener has some of the hardest water in Ontario, creating daily challenges for homeowners
Kitchener's water comes from the Grand River watershed — a mix of surface water and deep groundwater wells managed by the Region of Waterloo. Depending on which supply zone serves your neighbourhood, hardness can range from 20 to 36 grains per gallon, far exceeding the recommended 1-3 GPG for household use. During spring runoff and heavy rain, treatment adjustments can cause temporary taste and chlorine level changes on top of the persistent hardness.
Hard water leaves thick white deposits on faucets, showerheads, and inside appliances, reducing water flow and efficiency over time.
The Region of Waterloo's treatment process leaves noticeable chlorine taste and chemical odour in your tap water.
Scale-coated heating elements in your water heater and dishwasher force them to work harder, driving up energy bills by as much as 30%.
Hard water minerals bind to fabric, leaving clothes stiff, colours faded, and reducing the lifespan of your clothing and linens.
Calcium and magnesium strip natural oils from your skin and hair every time you shower, causing dryness, irritation, and brittle hair.
Hard water reacts with soap to form sticky residue on shower doors, tubs, and sinks — requiring more scrubbing and more cleaning products.
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View Full Chlorasoft Details →Experience the benefits of superior water treatment
Save up to 29% on water heating costs. Soft water eliminates scale in your water heater, restoring efficiency and cutting energy consumption.
Crystal-clear, great-tasting water from every tap. No more chlorine taste, no mineral aftertaste, just clean water.
Use 80% less salt and significantly less detergent, soap, and cleaning products. Better for your wallet and the environment.
Stop scale buildup before it damages pipes, water heaters, dishwashers, and washing machines. Extend appliance life by years.
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Common questions about hard water and water softeners in Kitchener
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